Feel free to contact us.




Glace Grafix


1801 McCormick Drive, Suite 440, Largo, MD 20774, USA


240-245-7619


8:30 am to 4:30 pm


info@glacegrafix.com


glacegrafix


If you are a current client and have a support issue, please create a Support Ticket by clicking here
and one of our support team members will respond to you as soon as possible.

Customer Service:

billings@glacegrafix.com

  • Billing and account questions
  • Service changes or upgrades
  • Hours of Operation: 9:00 a.m. – 5:00 p.m. EST. Monday to Friday

Technical Support:

support@glacegrafix.com

  • Functionality Issues and Questions
  • Set Up and Configuration Questions
  • Hours of Operation: 9am – 5pm (Eastern Standard Time), Monday to Friday
  • Hosting and Email Support

Web Site Maintenance:

support@glacegrafix.com

  • Services as per Web Services Contract Specification
  • Email Administration: Add, Edit and Delete
  • Content Revisions: HTML, GIF and Flash Change Requests
  • E-commerce Maintenance
  • Database Maintenance and Change Requests
  • After Hours Emergency